Cisco CUCM 9.1 ISO 133: Learn How to Run the Recovery Software on the CUCM VM in Minutes

RSA keys are used to sign Cisco Unified Communications Manager releases and other updates such as Phone Firmware, Locales, Dialplans, other cop files. This cop can be installed on any UCM or see README for versions needing this cop.ciscocm.version3-keys.cop.sgnand put it in your SFTP Folder and Upload to your CUCM 8.6Fill the SFTP InformationChoose the RSA Key

3 Cisco Spark How Questions? Use Cisco Spark to communicate with the speaker after the session 1. Find this session in the Cisco Live Mobile App 2. Click Join the Discussion 3. Install Spark or go directly to the space 4. Enter messages/questions in the space cs.co/ciscolivebot# 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

cisco cucm 9.1 iso 133

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5 Reference Previous Sessions for various CUCM Versions To CUCM 9.X Ping me on Spark for this deck - Best Practices for Migrating Previous Versions of CUCM to CUCM 9.X (2012 San Diego & 2013 Orlando) To CUCM 10.X ciscolive.com On-Demand Library - Best Practices for Migrating Previous Versions of CUCM to version 10.5 (2014 San Francisco) BRKUCC Best Practices for Migrating Previous Versions of Cisco Unified Communications Manager (CUCM) to CUCM 10.X (2015 Milan) To CUCM 11.X ciscolive.com On-Demand Library - Best Practices for Migrating Previous Versions of CUCM to version 11 (2015 San Diego & 2016 Berlin & 2016 Las Vegas & 2017 Berlin) Cisco Live Access Sessions On-demand Cisco and/or its affiliates. All rights reserved. Cisco Public 5

18 Smart Licensing vs ELM/PLM 9.X 10.X 11.X CUCM CUCM CUC Standalone ELM/PLM CUC cisco.com CER CER Co-res ELM/PLM CUCM PLM Product Version CUCM 9.X / CUC 9.X CUCM 10.X / CUC 10.X CUCM 11.X / CUC 11.X ELM 9.X (Bare Metal or Virtualized) PLM 10.X (Virtualized) Yes Yes Yes Yes w/ License Definition (1 or 2) Yes w/ License Definition (2) Yes Yes w/ License Definition (3) PLM 11.X (Virtualized) Yes Yes CER CUCM CER Cisco Smart Software Manager (CSSM) CUC PLM CER 10.X No Yes Yes CER 11.0 No Yes w/ License Definition (3) 1. License Definition for ELM 9.1 = elm_licensedef_9_1_v1.cop.sgn 2. License Definition for ELM 9.1 = elm_licensedef_9_1_v2.cop.sgn 3. License Definition for PLM 10.0 = license-def-11-for-plm-10x.def Yes CUC CER CER Cisco Smart Software Manager satellite (Optional) 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 18

20 Reference Smart Licensing Pre-Sales and Post-Sales Support Prerequisite Training Smart Account White Glove Hands on, White Glove Smart Account Support Real-time hands on walk-through of Cisco Software Center Live instructions on Smart Account creation and management Assigning a Smart Account to an order. Using Cisco Smart Software Manager (CSSM) with Smart Software Licenses Specific topics, questions, advice, or situational expertise Global License Organization (GLO) ask-smartlicensing@cisco.com licensing@cisco.com Licensing and Smart Account Questions Task specific real-time hands on walk-through of Cisco Software Center General how to and issue resolution on Smart Account and Smart Licensing creation and management Smart Demo license provisioning Assigning orders/licenses/paks to Smart Accounts Web - Cisco TAC Support Case Manager Technology Voice Communications Manager > Communications Manager Install / Upgrade Problem Area Licensing 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 20

24 Export Compliance License Requirement with PLM PLM 11.5(1)SU2 UPGRADE is REQUIRED BEFORE Upgrading TO CUCM 10.5(2)SU6+ CUCM 11.5(1)SU3+ Before you can upgrade to Standalone PLM 11.5(1)SU2 from the versions below: LIC-CUCM-ENC 0$ Cost SKU E-fulfillment via PAK Offline via File You must first Install ciscocm.elm.switchversion.v1.k3.cop.sgn PLM Standalone Encryption License is ONLY Required for Mixed Mode Release Notes for Cisco Prime License Manager, Release 11.5(1)SU Cisco and/or its affiliates. All rights reserved. Cisco Public 24

47 CUCM 12.0 Deprecated Phone Models Field Notice recated_phones/cucm_b_deprecated-phone-models-for-1201.html Phones (17 models) will not be able to register to CUCM 12.0 Check phone models for support and migrate IP phones using Endpoint Refresh Tool - Migration FX before upgrading to CUCM 11.5 Free Migration FX software for 1 year with a Cisco TMP of XX/88XX IP phones (L-CP-MGFX-PROMO=) Free Trial Version of MigrationFX (up to 50 phones) from UnifiedFX Endpoint Refresh Tool - Migration FX Cisco and/or its affiliates. All rights reserved. Cisco Public 47

56 PCD Features Overview Cont. PCD and CUCM communication - CUCM OS admin credentials required - PCD Installs ciscocm.ucmap_platformconfig.cop during Discovery and certain PCD Tasks such as Migration / Data Export - Platform SOAP API for certain PCD Tasks such as Restart, Upgrade, Switch Version - Requires Platform SOAP Services to be activated on CUCM 8.6 on all Nodes PCD Ssh/sftp HTTPs Platform SOAP API CUCM NEW PCD 10.5(2) 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 56

63 PCD Migration Task Overview CUCM on MCS or Virtualized PCD Virtualized CUCM 12.0 Bare metal CUCM to virtualized CUCM (P2V) Detailed step by step with screen captures are in the appendix (25 slides) - Installs ciscocm.ucmap_platformconfig.cop & ciscocm.migrate-export-vx.y.cop file to the source servers to export data - Builds a new migration cluster (Manual Task Required to first deploy OVAs) - Exports and Imports data Same or different destination IP address and/or hostname Sample Powershell Script in Appendix** Source or Destination Migration Cluster can be behind NAT Scheduled or immediate execution 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 63

65 PCD Considerations and Planning Cisco UC Virtualization Hypervisor with older Cisco BE6K and BE7K ESXi Support for Vmware APIs (Fresh Install, Migration Tasks) Lab testing with or without NAT feature Remember vsphere DRS (Distributed Resource Scheduler) is NOT Supported Consider network traffic to and from PCD (NFS, SFTP) PCD does not auto install SU/RU upgrade required COP file(s) - ciscocm.version3-keys.cop.sgn - ciscocm.refresh_upgrade_v1.3.cop.sgn Inspect PCD logs via activelog tomcat/logs/ucmap/log4j/ucmap*.log PCD 12.1(1) Administration Guide: Cisco and/or its affiliates. All rights reserved. Cisco Public 65

69 Virtualized CUCM to Virtualized CUCM 12.0 CUCM 8.6 CUCM 9.X CUCM 10.X CUCM 11.X PCD Upgrade or Unified CM OS Admin CUCM 12.0 CUCM CUCM Version Upgrade Type COP File(s) 8.6 RU ciscocm.version3-keys.cop.sgn (

74 Example of ESXi and Collaboration OVA Version CUCM 12.0 Supported ESXi Version VMware Virtual Machine Hardware Version (VMV) 5.0U Recommended Cisco OVA VMV Version Collaboration Application Collaboration Application Version VMV Version Cisco OVA Version cucm_12.0_vmv8_v1.0.ova CUCM cucm_10.5_vmv8_v2.0.ova CUCM Use matching collaboration application to OVA file especially with the new separated ISO files for CUCM, IM&P and CUC E.g. cucm_12.0_vmv8_v1.0.ova and Bootable_UCSInstall_UCOS_ sgn.iso VMV can be upgraded, but cannot be downgraded. Keep as high as VMV 8 Virtual Machine Compatibility Cisco and/or its affiliates. All rights reserved. Cisco Public 74

78 VMware Tools Update Reference CUCM OVA Version VM Options VMware Tools Tools Upgrades Check and upgrade Tools during power Cycling 8.X,9.X NOT checked Check IT 10+ Checked CSCux90747 and CSCuz50894 Applicable to CUCM Versions When using VMware Tools 10.0, 10.5 or or higher (ESXi 5.5EP9 or 6.0EP05) Remediation Options Upgrade to 10.5(2)SU4, 11.0(1)SU3, 11.5(1) or higher Install VMwareTools2016c COP File (ciscocm.vmwaretools2016c.cop.sgn) ciscocm.vmwaretools2016c.cop.sgn COP File 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 78

85 Reference Previous Sessions for UC on UCS Migration BRKUCC Migration and Co-Existence Strategy for Collaboration Applications in a Virtualized Environment (2014 San Francisco) BRKUCC UC on UCS Overview (2014 San Francisco) BRKUCC Deploying and Operating a Virtualized UC solution on UCS platform (2014 Milan) 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 85

87 vcenter 6.5 and ESXi 6.5 Support OVA vcenter or Direct CUCM 12.0 OVA CUCM Version ESXi Version OVA File supporting vcenter & ESXi cucm_10.5_vmv8_v2.0.ova 11.0 cucm_11.0_vmv8_v1.1.ova 11.5 cucm_11.5_vmv8_v1.1.ova 12.0 cucm_12.0_vmv8_v1.0.ova vcenter Version Updated OVA files required if deploying directly to ESXi 6.5 Hosts or using vcenter 6.5 even if managed ESXi hosts are 6.0 or below cucm_10.5_vmv8_v1.9.ova 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 87

96 Disk Space Requirements CUCM Version Expanding Common Partition Options CUCM 12 Upgrade ISO 25GB Required /common partition 10.X or later Resize vdisk (2 nd vdisk if 2 X 80GB) 8.5(1), 8.6(2), 9.1(1), 9.1(2) CUCM Version ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn Cleaning up Common Partition Options All CUCM Versions Reduce log files Adjust RTMT Alert Properties: 9.1 or Later!! Last Resort!! LogPartitionLowWaterMarkExceeded 30% (default 80%) LogPartitionHighWaterMarkExceeded 40% (default 85%) Delete old ATS & RIS Database Aborted Transaction logs file delete activelog cm/log/informix/ats/* noconfirm file delete inactivelog cm/log/informix/ats/* noconfirm ciscocm.free_common_space_v1.4.k3.cop.sgn Refresh Upgrade Stuck Here If you can t delete due to CSCux contact TAC 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 96

107 Cisco Spark How Questions? Use Cisco Spark to communicate with the speaker after the session 1. Find this session in the Cisco Live Mobile App 2. Click Join the Discussion 3. Install Spark or go directly to the space 4. Enter messages/questions in the space cs.co/ciscolivebot# 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

114 Reference Upgrade Tasks Pre-Upgrade Task m_b_upgrade-and-migration-guide-1201/cucm_b_upgrade-and-migration-guide- 120_chapter_01010.html Post-Upgrade Task List m_b_upgrade-and-migration-guide-1201/cucm_b_upgrade-and-migration-guide- 120_chapter_01101.html 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 114 2ff7e9595c